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Discussion topic: Number does not exist

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This message was authored by: chuffster25

Number does not exist

When ringing home(landline-Virgin) from mine or my sons' Sky mobile phones, we get themessage'the number does not exist.Ringing both phones from the home phone proves there is no issue with the Virgin line.

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This message was authored by: caesarome

Re: Number does not exist

Posted by a Superuser, not a Sky employee. Find out more

Do you know if other people who are not with Sky Mobile can you ring your landline ?

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This message was authored by: chuffster25

Re: Number does not exist

Hi,

Yes, all fine.

This message was authored by: caesarome

Re: Number does not exist

Posted by a Superuser, not a Sky employee. Find out more

All you can do is to report this to Sky on 150 as it will need investigating by one of their teams. When calling remain the line and say nothing if asked anything by the bot.

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This message was authored by: chuffster25

Re: Number does not exist

Will do,

Thanks.

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