02 Nov 2022 10:41 AM
I upgraded my phone a couple of weeks ago using my current sim and plan. Today my phone is coming up as not registered on network? Any ideas?
02 Nov 2022 10:46 AM
Posted by a Superuser, not a Sky employee. Find out moreHi @ClaireNac anything showing here ?
https://www.sky.com/help/articles/service-status-sky-mobile
02 Nov 2022 12:26 PM
Yes, no known issues 😭
02 Nov 2022 12:33 PM
Posted by a Superuser, not a Sky employee. Find out moreYou could try a replacement sim @ClaireNac but it could take a few days with the postal strikes.
https://www.sky.com/help/articles/replacement-sim
02 Nov 2022 12:55 PM
I've just been on to Sky and they're sending a replacement sim, thanks for your reply 🥰
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