Not receiving verification codes

[Al59]

I've just moved to Sky from EE and transferred my number over, since then I haven't been able to receive verification codes via text!! I've contacted Sky twice and was told I'd hear back within 72hours both times and nothing!!

It's so frustrating I just need to access my apps but can't without the codes!!

I'm receiving normal texts and the odd verification codes but not all!! Any suggestions?!

[stereohaven]

It's a fairly common issue @Al59 , check out the following thread: 

https://helpforum.sky.com/t5/Sky-Mobile/OTP-not-being-sent/td-p/4573504