Not ordered iphone i recieved 2 iphones

[J-jj]

Exact same happened to me, they somehow managed to get into my emails and access my sky acc, changed my password and ordered a phone! It's so sophisticated they do and say everything that an actual Sky agent does. I feel so silly!! I was able to reject the delivery of the phone and am waiting for it to be cancelled..

What worries me is the thought of someone hanging around your house waiting for your phone that THEY ordered so that they can steal it back from you!

Its also not an easy process to explain to actual Sky what has happened or cancel the order, I spent 3hrs on the phone and was severely stressed by it all, going from department to department having to explain over and over again what had happened. 
If you need to contact Sky, get the  number directly  from their website and if someone calls you hang up and call your trusted Sky number.

Stay safe x

[63johnw]

Hi @J-jj  if it's any consolation they dont hang around your house, they send a postman/courier the next day with a returns label for Sky but it goes to them and not Sky. 

[TimmyBGood]

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@63johnw wrote:

Hi @J-jj  if it's any consolation they dont hang around your house, they send a postman/courier the next day with a returns label for Sky but it goes to them and not Sky. 

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Which the otherwise legitimate despatch companies involved really ought to be doing more to stamp out. Given the way their logistics are automated and packets are scanned at multiple points, how hard can it be to spot and flag that 'Sky Mobile, 23 Railway Cuttings, East Cheam' probably isn't appropriate as a returns destination for a couple of brand-new iPhones?

[J-jj]

Thankyou for taking the time to let me know as it def does make me feel a bit better although still feeling a bit vulnerable knowing they had my address etc 🙈

[PandJ2020]

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@J-jj wrote:

Thankyou for taking the time to let me know as it def does make me feel a bit better although still feeling a bit vulnerable knowing they had my address etc 🙈

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If your account is compromised then they can see your address etc.