Not all devices changed number over when txting

[RobertC4]

All seems good, apart from, when i txt my wife, it is still showing the number I was designated by Sky, instead of the number I kept using my PAC code. Any ideas why?

[63johnw · Accepted solution]

Hi @RobertC4  try this. 

Go to sky.com/networksettings (My Account > Mobile > Settings) and sign in with your Sky iD.
Select the mobile number or SIM name you're having trouble with.
Scroll to 'Resend network settings' and select Request settings.
Save the settings when your receive them and reboot your phone.