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Discussion topic: Not able to recieve calls

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Avatar for Jean32
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This message was authored by: Jean32

Message posted on ‎16 Aug 2024 10:29 PM

Not able to recieve calls

My dad has a sim on my account and he is not able to recieve calls He can make calls but when his number is called it says you have dialled an incorrect number He has tried two different handsets so we know its not his phone
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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎16 Aug 2024 10:31 PM

Re: Not able to recieve calls

Posted by a Superuser, not a Sky employee. Find out more

As he can make calls he will need to report this to Sky so they can investigate this for him. 150 is the free number to call them on.

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