Not able to link sky iD

[shannon890]

Hi, I am a new customer and I am not able to link my sky iD...I put in my details and it says it's wrong or that it is already linked, but when I then try to sign my new credit agreement nothing comes up and says I need to link again? Any help would be really appreciated!

[caesarome]

@shannon890 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow regarding this via a blue/red chat bubble which will appear at the bottom of this page.

This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

[Mr+Flibbles+86]

Thanks for escalating this. We’ve sent an invite to chat.