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Discussion topic: No signal

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This message was authored by: Beckie+Pegg

No signal

Once again. We have no signal in our area. When is this going to be dealt with, it is happening far too often. Furthermore, no matter where I am, the signal is always very weak.

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This message was authored by: caesarome

Re: No signal

Posted by a Superuser, not a Sky employee. Find out more

@Beckie+Pegg 

Do any network issues show here for you:


https://www.sky.com/help/servicestatus/mobile

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This message was authored by: Daniel0210

Re: No signal

Posted by a Superuser, not a Sky employee. Find out more

@Beckie+Pegg 

If there is a nearby mast issue, in case you aren't aware, Sky don't own or maintain any mobile masts so if there is an issue you and others in the area will be relying on a third party fix.


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This message was authored by: Beckie+Pegg

Re: No signal

Ther is a mast issue and this has been going on for a few days this week, and a couple if weeks ago.

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This message was authored by: Beckie+Pegg

Re: No signal

Hi, yes I checked and there is a mast not working near my home.

This message was authored by: PandJ2020

Re: No signal

Posted by a Superuser, not a Sky employee. Find out more

@Beckie+Pegg wrote:

Hi, yes I checked and there is a mast not working near my home.


It's a pain.  It could be out for days or weeks.

 

WiFi calling may assist?

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: Beckie+Pegg

Re: No signal

I can't even contact my son using WhatsApp!

This message was authored by: PandJ2020

Re: No signal

Posted by a Superuser, not a Sky employee. Find out more

@Beckie+Pegg wrote:

I can't even contact my son using WhatsApp!


If using WiFi then no cellular connections are used...

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: Beckie+Pegg

Re: No signal

Thanks for your help.

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