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Discussion topic: No signal when not connected to wifi

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This message was authored by: Laurenphillips1

Message posted on ‎01 Oct 2025 01:18 PM

No signal when not connected to wifi

My phone is acting strange, when I'm not connected to my house wifi, it says no service. It also won't allow me to place FaceTime calls or use iMessage when I'm connected to wifi, what could be the problem?

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This message was authored by: 63johnw

Message posted on ‎01 Oct 2025 01:34 PM

Re: No signal when not connected to wifi

Posted by a Superuser, not a Sky employee. Find out more

Hi @Laurenphillips1  any issues showing ?

 

https://www.sky.com/help/articles/service-status-sky-mobile

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