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Discussion topic: No signal for weeks due to maintenance work will I get compensation

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This message was authored by: Brian662

Message posted on ‎24 Nov 2024 03:32 PM

No signal for weeks due to maintenance work will I get compensation

I've not had signal for weeks due to maintenance and it's not due to be completed for over another week, will I be issued compensation? 

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Avatar for Danielle793
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This message was authored by: Danielle793

Message posted on ‎24 Nov 2024 03:46 PM

Re: No signal for weeks due to maintenance work will I get compensation

I to have no signal for over a week can not make or Receive any phone calls and I live in a remote area 

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This message was authored by: caesarome

Message posted on ‎24 Nov 2024 04:04 PM

Re: No signal for weeks due to maintenance work will I get compensation

Posted by a Superuser, not a Sky employee. Find out more
@Brian662 wrote:

will I be issued compensation? 

Not automatically you will not be once the mast is working again you are free to approach Sky about it and if they agree they will apply a credit to your account that works out for the number of days you have a disrupted service.

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