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Discussion topic: No reception showing 2-4bars
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This message was authored by: FB9
Message posted on 30 Jan 2025 01:17 PM
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No reception showing 2-4bars
Changed sim over in the am, showing I have 2-4 bars of reception but can't connect to the internet?
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 30 Jan 2025 01:22 PM
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Re: No reception showing 2-4bars
Are you APN settings correct, you can send them to your phone when on Wifi:
Go to sky.com/networksettings (My Account > Mobile > Settings) and sign in with your Sky iD.
Select the mobile number or SIM name you're having trouble with.
Scroll to 'Resend network settings' and select Request settings.
Save the settings when your receive them and reboot your phone.
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