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Discussion topic: No reception showing 2-4bars

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This message was authored by: FB9

No reception showing 2-4bars

Changed sim over in the am, showing I have 2-4 bars of reception but can't connect to the internet?

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This message was authored by: caesarome

Re: No reception showing 2-4bars

Posted by a Superuser, not a Sky employee. Find out more

@FB9 

Are you APN settings correct, you can send them to your phone when on Wifi:

 

Go to sky.com/networksettings (My Account > Mobile > Settings) and sign in with your Sky iD.
Select the mobile number or SIM name you're having trouble with.
Scroll to 'Resend network settings' and select Request settings.
Save the settings when your receive them and reboot your phone.

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