No phone conection or mobile data

[Sandragreene]

No phone has no signal, can't receive calls and make calls. I can connect to the WiFi but I have no mobile data if outside 

[caesarome]

@Sandragreene 

Does any mast issues show here for you:

https://www.sky.com/help/servicestatus/your-services/mobile

[Sandragreene]

Hi.

Everything is fine on the network coverage. This has happened since I switched from eir to sky. I'm without a phone now 2 days. This needs to get sorted as soon as possible. It must be something with my phone settings

[Sandragreene]

I'm trying to contact u through what's app. But it's telling me I don't have what's app and I do. I need my phone fixed please

[PandJ2020]

You're talking to other customers here, not Sky...

[Sandragreene]

I thought I was talking to sky staff. Sorry

[Lpiccec]

Have the same problem......

Been without signal,text or data since middle of March 25. 
Tried Sky numerous times , sent out new SIM card  as well as e sim with still no success.

They are now ignoring me but expecting me to pay for something that doesn't work!!!!

[Sandragreene]

I'm sorted now. Everything is back for me. If you're not getting anywhere with them, ask to speak to a manager or send an email of complaint. Or another thing u could do is head to a sky shop.