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Discussion topic: No option to keep data plan with new phon3

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This message was authored by stegill This message was authored by: stegill

No option to keep data plan with new phon3

Hi

I am trying to purchad two new phones for me and my wife , we have existing data plans we would like to keep but the ordering process requires us to purchase new plans no option  to buy without plan or keep existing plan , 

Hope someone can help

 

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This message was authored by caesarome This message was authored by: caesarome

Re: No option to keep data plan with new phon3

Posted by a Superuser, not a Sky employee. Find out more

The only way you are going to be able to do this is by calling Sky and have them place the order for you. 150 is the free number to use from either mobile.

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: No option to keep data plan with new phon3

Posted by a Superuser, not a Sky employee. Find out more

When you add the devices to the basket the next page has an option 'I don't need a data plan'.

I am just another Sky customer and my views are my own
stegill
Topic Author
This message was authored by stegill This message was authored by: stegill

Re: No option to keep data plan with new phon3

This is what i was led to believe but No option on page for no data plan 

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: No option to keep data plan with new phon3

Posted by a Superuser, not a Sky employee. Find out more

I just tested it, works fine.  Hit add to basket and the next page has the option 'I don't need a data plan'.

 

Try a different browser and/or clear cookies etc.

I am just another Sky customer and my views are my own
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