@Georgie_95 @BarbaraIsoni
Something to try:
Go into the 'Sky Menu app that was installed when you set up the ESim. Select 'Roaming', you will probably find one or both of the 'Automatic' and 'Sky Settings' options do not have a > next to them. Make sure they both have one by tapping on them (you may have to select Sky Setting, go back to the previous menu, tap Roaming and then select Automatic).
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