No network tried everything

[Notmyproblem40]

My phone has lost its connection to the network for days, I have no texts no way of phoning or receiving calls, wifi calling isn't working,  I have tried every fix possible,  I've no way of calling sky  and there isn't a chat option other than a bot, so basically I'm screwed, help my phone is a Samsung s26 ultra and I'm using an e sim

[63johnw]

Hi @Notmyproblem40  there is an issue sky are aware of with signal and WiFi calling issues so until that's sorted there isn't much advice we can offer. 

[JimSalter]

Have the same issue.

@Sky what is the issue?

[Daniel0210]

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@JimSalter wrote:

@Sky what is the issue?

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@JimSalter 
You aren’t talking to Sky by posting here. If you are new to the forum then welcome to the Community which is made up of Sky customers helping other Sky customers with additional help from Superusers like @63johnw and myself.

I'm afraid you've tagged a customer who had the unfortunate idea to use that as their Community username and will have regretted it ever since.

[JimSalter]

Ok, thanks for the reply.

[Lei]

Having the same issue, managed to call out after multiple attempts,  unable to receive any incoming calls, not even connecting just going straight to voicemail, spent the last few hours thinking it was my new phone & tryinh to fix the problem 🙄

[KlaraH]

My kids mobile have no mobile data 

[Ckcs1981]

I have the same issue, what's happening?