No network or data

[sk05bev]

My son has an IMOO watch which we use a Sky Sim card so we call call him, he can call us and we can see his location, as of yesterday we now have no network, i have tried the sim card in a mobile phone and it is still the same.

What can i do to resolve this?

[Brill+Gill]

Hi @sk05bev, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141