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Discussion topic: No mobile signal

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This message was authored by: Gh111

Message posted on ‎04 Dec 2025 05:22 PM

No mobile signal

No mobile signal

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Avatar for Gh111
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This message was authored by: Gh111

Message posted on ‎04 Dec 2025 05:25 PM

Re: No mobile signal

They don't know what they are doing 4 hours on phone and no one has an idea 

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This message was authored by: caesarome

Message posted on ‎04 Dec 2025 05:26 PM

Re: No mobile signal

Posted by a Superuser, not a Sky employee. Find out more

Has it been working up to today ?

 

Does any mast issues show here for you:


https://www.sky.com/help/servicestatus/mobile

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Message posted on ‎04 Dec 2025 06:31 PM

Re: No mobile signal

Same. I was advised to reset network settings, turn off the phone twice and if that doesn't work call them back in 24 hours 🤬

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This message was authored by: PandJ2020

Message posted on ‎04 Dec 2025 06:34 PM

Re: No mobile signal

Posted by a Superuser, not a Sky employee. Find out more
@Lauren2121 wrote:

Same. I was advised to reset network settings, turn off the phone twice and if that doesn't work call them back in 24 hours 🤬

Anything showing on the mast checker posted above?

I am just another Sky customer and my views are my own even if you don't like the answers
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Message posted on ‎08 Dec 2025 08:08 PM

Re: No mobile signal

So what has sky done about it 

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This message was authored by: Daniel0210

Message posted on ‎08 Dec 2025 08:13 PM

Re: No mobile signal

Posted by a Superuser, not a Sky employee. Find out more
@Gh111 wrote:

So what has sky done about it 

@Gh111 

About what?

If it is a mast issue then as Sky don't own or maintain any mobile phone masts you, and others in the area, will be waiting on a fix from a third party. 

 


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