No mobile connection all day

[L-n]

Why have I had no mobile connection all day? I cannot make or receive telephone calls despite restarting my phone.

[caesarome]

@L-n 

Do any mast issues show here for you:

https://www.sky.com/help/servicestatus/mobile

[L-n]

No. Won't allow me to check using my mobile phone.

[caesarome]

@L-n 

Do you have a wfi connection you can connect it to ?

[L-n]

Yes, i do.

[caesarome]

Then I would connect it to your wifi network, check the link I posted and turn on wifi calling so you can use your mobile to make calls etc...

[L-n]

Apologies, I can't see your link.

[caesarome]

---

@caesarome wrote:

@L-n 

Do any mast issues show here for you:

https://www.sky.com/help/servicestatus/mobile

---

[L-n]

I get this message: Sorry, this service doesn't work with screen readers. 

[caesarome]

You get that message when accessing the link ?

Do you have any sight issues ?

[L-n]

Yes, that is why I copied and pasted the message.

No! I do not have sight issues.