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Discussion topic: No loyalty upgrades for sim

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This message was authored by: LB1677

No loyalty upgrades for sim

I have been with sky mobile for 9 years. I have 3 sims for me and my kids, I'm apparently a VIP but my packages are terrible and new sky customers get much better deals. I get 3gb for £8 and the Black Friday deal is £10 for 40gb. This is outrageous in my eyes !!! Sky where's your loyalty? Seriously looking at switching. Only thing that's keeping me is the piggy bank options but don't have enough data for 2 teenage boys here. 

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This message was authored by: PandJ2020

Re: No loyalty upgrades for sim

Posted by a Superuser, not a Sky employee. Find out more

@LB1677 wrote:

Sky where's your loyalty? 


You're not telling Sky here - just other customers.

 

Like most telecoms providers they are trying to attracting new customers so offer them the best deals - it's easier to retain that attract.  (Case in point as you've stayed so long)

 

There is a protracted workaround to get those offers but requires multiple porting (assuming Sky won't apply a better offer).

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: 63johnw

Re: No loyalty upgrades for sim

Posted by a Superuser, not a Sky employee. Find out more

Hi @LB1677  have you called sky and asked for any loyalty discounts ? I know when I do they can normally offer something. Ask for the customer loyalty team. 

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