No eSIM email received

[Aud65]

15pro max so no sim option only eSIM but cannot activate as no email received despite numerous assurances it would be sent . Needs urgently. 

[caesarome]

According to this:

https://www.sky.com/help/articles/esim-sky-mobile-activate-and-install

It can take up to 30 minutes for the email to come through so make sure you have checked junk/trash/bin folders.

If it has been more than 30 minutes then according to this link you will need to get in touch with Sky support:

https://www.sky.com/help/articles/esim-sky-mobile-fix-a-problem

The phone itself should be a dual sim so you should be able to use a physical sim in it:

https://www.apple.com/uk/iphone-15-pro/specs/