No data when roaming in Canada

[Pete150]

I had roaming when arrived in Ontario Canada Tuesday 29.04

Today 02.05 at local lunchtime it went off

[KarlaH04]

I've arrived in Vancouver today and haven't had an signal since I arrived.

[63johnw]

Hi @Pete150  and @KarlaH04  it could well be a local issue. If your spend caps are set high enough then you could try turning off automatic network selection then do a manual search and choose networks from the list. Sky have no control over foreign networks. 

[Ted21]

I have same issue. How do you turn off the network?

[Ted21]

And what would be high enough for spend cap? I've set mine at £40? Would that be enough? 

[63johnw]

---

@Ted21 wrote:

And what would be high enough for spend cap? I've set mine at £40? Would that be enough? 

---

Yes that should be enough to cover 20 days roaming @Ted21 be aware that calling local numbers isn't covered by the £2 daily charged and would eat into your spend caps.

what phone are you using ? 

[63johnw]

---

@Ted21 wrote:

I have same issue. How do you turn off the network?

---

If it's an iPhone @Ted21  go to settings, mobile service, network selection and toggle off the a list of available networks should appear. Try these. There are others reporting issues in Canada so there could be an issue out of yours or Skys control. 

[KarlaH04]

Thanks for your reply.

Still no signal today. I've tried turning off automatic network selection. It gives me 4 network options and I've tried them all but still nothing!