3

This discussion topic has been answered Discussion topic: No data or service

Reply
This message was authored by: VictoriaG

No data or service

Over the last 3 days my mobile data will not connect (I have plenty) and I have no service, meaning I cannot make/receive phone calls or send/receive sms messages. App says there are no issues.

Best Answers
This message was authored by: mcksco Answer

Re: No data or service

I had a similar issue last week and stumbled across a fix - may not work for you but worth checking...

 

https://helpforum.sky.com/t5/Sky-Mobile/Emergency-calls-only/m-p/5324216/highlight/true#M297838 

View this Answer within the discussion

Did this answer not help you?

Reply

All Replies

This message was authored by: 63johnw

Re: No data or service

Posted by a Superuser, not a Sky employee. Find out more

Hi @VictoriaG  any issues showing here ?

 

https://www.sky.com/help/articles/service-status-sky-mobile

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
This message was authored by: KatyT76

Re: No data or service

I am having the same issue. Got stuck in London yesterday with no service. Trying to resolve it but sky want to send reset to my phone number which would be fine if I could actually receive messages! Have no clue what to do next, really annoying.

This message was authored by: mcksco Answer

Re: No data or service

I had a similar issue last week and stumbled across a fix - may not work for you but worth checking...

 

https://helpforum.sky.com/t5/Sky-Mobile/Emergency-calls-only/m-p/5324216/highlight/true#M297838 

Did this answer not help you?

Reply
Answered - Go to Answer