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Discussion topic: No connection

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Kellygal
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This message was authored by Kellygal This message was authored by: Kellygal

No connection

‎26 Dec 2024 02:06 PM

I travelled to.Finland via Netherlands. It connected in Netherlands in Finland now 24 hours later no connection, i cannot make calls or receive calls, i have no mobile data. I have no customer service number for sky ireland recently switched to them.

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caesarome
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Superuser
This message was authored by caesarome This message was authored by: caesarome

Re: No connection

‎26 Dec 2024 04:03 PM

Posted by a Superuser, not a Sky employee. Find out more

@Kellygal 

Although you do not have to have a spend cap set if you have got one set is it set high enough ?

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Kellygal
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This message was authored by Kellygal This message was authored by: Kellygal

Re: No connection

‎26 Dec 2024 09:28 PM

I have itbset at 120e but in saying that Finland is an Eu country. It hasnpicked no network at all and i can only make emergency calls.

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