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Discussion topic: No connection to Sky subscribers

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This message was authored by: Macca1954

Message posted on ‎19 Jul 2025 11:58 AM

No connection to Sky subscribers

Unable to contact by mobile to sky subcribers or even sky help line or even 150

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎19 Jul 2025 12:01 PM

Re: No connection to Sky subscribers

Posted by a Superuser, not a Sky employee. Find out more

@Macca1954 

Your post is difficult to understand so are you saying you can not call Sky from your mobile on 150, if so what is happening so can you make other calls ?

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This message was authored by: Gazthediver

Message posted on ‎19 Jul 2025 12:23 PM

Re: No connection to Sky subscribers

I am have the same problem it's saying my number doesn't exist 

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This message was authored by: GD1

Message posted on ‎19 Jul 2025 12:28 PM

Re: No connection to Sky subscribers

Posted by a Superuser, not a Sky employee. Find out more

@Macca1954  Your duplicat thread you created onthe accessibility board has been removed.  You already have this thread active which has received replies.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Gazthediver

Message posted on ‎19 Jul 2025 12:30 PM

Is the network down

I have a sky mobile account which I give my mobile to my 97 year old father in a care home so I can phone him every day but today when I phone him it's says I have dialled a incorrectly number 

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This message was authored by: caesarome

Message posted on ‎19 Jul 2025 01:05 PM

Re: Is the network down

Posted by a Superuser, not a Sky employee. Find out more

@Gazthediver 

Can you make calls to other people ?

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This message was authored by: Gazthediver

Message posted on ‎19 Jul 2025 01:06 PM

Re: Is the network down

No , think it's time to change providers 

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