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Discussion topic: No confirmation

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This message was authored by: Sop3

No confirmation

signed up for and ordered a sky mobile on Friday night but have received no confirmation email or anything. Can anyone help please? 

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This message was authored by: Daniel0210

Re: No confirmation

Posted by a Superuser, not a Sky employee. Find out more

@Sop3 
The most up to date information (after credit checks are complete) on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order

When your order is ready you should get an email from Sky, and then another from the courier (usually DPD) which will have details of your 1 hour delivery time slot. As customers we have no insight into stock levels or the delivery timescales.


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