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Discussion topic: No Spend Cap Showing

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This message was authored by JaseHoare This message was authored by: JaseHoare

No Spend Cap Showing

I'm currrntly aboard and trying to change the spend cap on my daughters SIM card, I did this the first day we got here and set it to £10,  without realising it's £2 per day for the roaming pass, so I need to up the cap but every time I press on settings I get a whirling wheel then a blank page, tried the app and both Chrome and Safari and all 3 do exactly the same thing

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This message was authored by 63johnw This message was authored by: 63johnw

Re: No Spend Cap Showing

Posted by a Superuser, not a Sky employee. Find out more

Hi @JaseHoare  try clearing your cache, are you doing this when on WiFi just in case your data stopped working?





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JaseHoare
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This message was authored by JaseHoare This message was authored by: JaseHoare

Re: No Spend Cap Showing

I'm doing this via my phone on mobile data as I did when I first landed here, I've two SIMs, mine and my daughters, I can't see any details on the spend cap for both (just get a blank screen) this did work, I even installed chrome and tried from

that but get exactly the same

 

UPDATE: it's now working and I can change 

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