Discussion topic: No SIM In New Phone

This message was authored by: OldSkoolGamer · ‎13 Jul 2024

I've just received a new iPhone 15 pro for her indoors but there appears to be no SIM card in the package. Am I missing something or have Sky failed to supply one?

This message was authored by: caesarome · ‎13 Jul 2024

Did you order an esim when you placed the order, if you didn't then it might be that the sim will come separately and if it doesn't you can order yourself one here by selecting a data plan for it:

https://www.sky.com/shop/mobile/plans

Should you end up with two then make sure you only activate one of them so the other is cancelled.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

View this Answer within the discussion

This message was authored by: caesarome · ‎13 Jul 2024

Did you order an esim when you placed the order, if you didn't then it might be that the sim will come separately and if it doesn't you can order yourself one here by selecting a data plan for it:

https://www.sky.com/shop/mobile/plans

Should you end up with two then make sure you only activate one of them so the other is cancelled.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: OldSkoolGamer · ‎13 Jul 2024

Thanks for your input and I guess I didn't order the right package so I'll have to order it now thanks again for your help

Discussion topic: No SIM In New Phone

No SIM In New Phone

Re: No SIM In New Phone

All Replies

Re: No SIM In New Phone

Re: No SIM In New Phone

Was this discussion not helpful?

Search Sky Community

Start a new discussion