Discussion topic: No Network
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Message posted on 08 Apr 2026 09:39 PM
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No Network
I have no service on my iPhone 15 pro max. I have updated everything, checked there is no arrears on my account but I can only connect via WiFi. My husband's phone is also with sky (same account) and he has no issues and his works perfectly. checked all the usual.
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All Replies
Message posted on 08 Apr 2026 09:41 PM
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Re: No Network
@Kaz178 wrote:
I have no service on my iPhone 15 pro max.
Has it been working up to now ?
Have you been abroad recently ?
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Message posted on 08 Apr 2026 09:42 PM
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Re: No Network
It's been working fine until recently. Yeah I was in Barcelona last week.
Message posted on 08 Apr 2026 09:44 PM
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Re: No Network
Has it worked since you returned from Spain ?
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Message posted on 08 Apr 2026 09:48 PM
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Re: No Network
Yes it has been working okay. I work from home so tend to be connected through WiFi - I only noticed when I popped out and there was no service earlier today.
Message posted on 08 Apr 2026 09:54 PM
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Re: No Network
Do you use a physical sim in the phone or an esim ?
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Message posted on 08 Apr 2026 09:56 PM
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Re: No Network
I think it's an e sim - I changed my number about a year ago and don't remember getting sent anything.
Message posted on 08 Apr 2026 10:04 PM
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Re: No Network
Not sure if you have tried this but you could try refreshing the network settings:
So go Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings. Then go to Settings - Phone - My Number and change it if it is wrong, then reboot the phone. You will need to set up your Wifi connection again.
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Message posted on 09 Apr 2026 11:24 AM
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Re: No Network
This no network issue is not dissimilar to what both my wife and I experience at home. Both on Samsung, S25 and S24. We both rely on WiFi calling as the mobile signal is so poor at home. More often than not though we realise that we have missed calls and no text messages are received. The solution is to reboot our phones but this is not a practical solution. We rather thought that using the WiFi option meant that we would have problem free calling however, it appears that as soon as the devices drop the network, so does the ability to make and receive calls via WiFi.
The O2 network is, allegedly, the best coverage for the UK but still, we slip through despite living in an area surrounded by villages, towns and equidistant between Oxford and Swindon.
Message posted on 18 Jun 2026 01:09 PM
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Re: No Network
Message posted on 18 Jun 2026 06:46 PM
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Re: No Network
I thought it was just common practice that the sky mobile doesn't work away from WIFI...my 2years are up in October and I can't wait to be back in the world of modern tech. No help from sky. All the roll over data they lure you in with is useless when the phone/network don't function. Although it's not the phone as tried other sims with no issue. So I'm paying for a paperweight a very expensive one 🫣
Message posted on 18 Jun 2026 08:57 PM
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Re: No Network
Yikes! Thanks for this, not good news at all.
A huge pain if you can't rely on the network 😮
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