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This discussion topic has been answered Discussion topic: No 5g

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This message was authored by: Gazzabat

Message posted on ‎02 Mar 2026 08:35 PM

No 5g

Just bought a iPhone 16e , put SIM card in but not getting 5g

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This message was authored by: Daniel0210 Answer

Message posted on ‎02 Mar 2026 08:47 PM

Re: No 5g

Posted by a Superuser, not a Sky employee. Find out more

@Gazzabat 

It's not automatic. If your mobile is compatible see this link to add 5G

https://www.sky.com/help/articles/sky-mobile-5g 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)

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Avatar for Daniel0210
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What's this?
Superuser
This message was authored by: Daniel0210 Answer

Message posted on ‎02 Mar 2026 08:47 PM

Re: No 5g

Posted by a Superuser, not a Sky employee. Find out more

@Gazzabat 

It's not automatic. If your mobile is compatible see this link to add 5G

https://www.sky.com/help/articles/sky-mobile-5g 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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