Discussion topic: No 5G

This message was authored by: Paul3 · ‎21 Oct 2024

I have returned from abroad from my holidays and since returning I have no 4/5G I have no signal.

This message was authored by: 63johnw · ‎21 Oct 2024

Hi @Paul3 try restarting your phone. If this doesn't work and it's an iPhone go to settings, mobile service, sim applications and change the setting there.

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This message was authored by: 63johnw · ‎21 Oct 2024

Hi @Paul3 try restarting your phone. If this doesn't work and it's an iPhone go to settings, mobile service, sim applications and change the setting there.

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here

This message was authored by: caesarome · ‎21 Oct 2024

@Paul3

Make sure the phone is now set to home as per this:

Apple:
Settings > Mobile Service > SIM Applications > Make sure this is set to Home.

Android:
Sky Menu App or SIM toolkit > Roaming > Make sure this is set to Home

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This message was authored by: Paul3 · ‎22 Oct 2024

Thank you all resolved now

Discussion topic: No 5G

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