Discussion topic: Next bill too high

This message was authored by: Hayley14men · ‎20 Nov 2025

Hi ive seen my next bill is due to be £87 i looked why so high and your charging me for 2 Samsung phones which are the same device I only have one Samsung device can you please get this amended

This message was authored by: 63johnw · ‎20 Nov 2025

Hi @Hayley14men have you recently swapped your phone ? Have you checked the dates for the two charges ? Do they cover the same or different periods ?

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here

This message was authored by: Hayley14men · ‎20 Nov 2025

They cover the same period if time. I swapped my phone about 4 months ago and have always been charged for one samsung device and my sons Google pixel. So no idea why next months has changed !

This message was authored by: GD1 · ‎20 Nov 2025

@Hayley14men You'll need to call Sky on 150 from your mobile to discuss this,

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

Discussion topic: Next bill too high

Next bill too high

All Replies

Re: Next bill too high

Re: Next bill too high

Re: Next bill too high

Was this discussion not helpful?

Search Sky Community

Start a new discussion