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Discussion topic: New sky mobile customer. Internet dropping
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This message was authored by: CarolOSullivan
Message posted on 19 Nov 2025 02:48 PM
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New sky mobile customer. Internet dropping
I recently switched from virgin media to sky mobile. No issues with virgin media internet just a better offer. My internet keeps dropping. I've tried the online help things with the bot. When I restart my phone the internet works again but will drop regularly.
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This message was authored by: 63johnw
Posted by a Superuser, not a Sky employee.
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Message posted on 19 Nov 2025 02:53 PM
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Re: New sky mobile customer. Internet dropping
Hi @CarolOSullivan follow the troubleshooting here to see if that leads anywhere.
https://www.sky.com/help/devicesupport/
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I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
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