New sim

[Confused841]

Hi I am trying to  activate my sim I put it in to my phone and it asked me for my activation code which is 6 numbers and letters it said that it was 6 numbers and letters under the box but when I did that a red line came up saying I need 7 but there was no 7th letter or number . And also there is no one to talk to except that computer thing that's knows nothing. So I have just abandoned the whole thing and out my Vodafone card back in. How can you do business with some one that you can't talk to.

[Danz994]

Hi there @Confused841 I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141