New sim.

[sharline]

I am having a new sim contact coming in the post. 

The old one has ended it's 12 months, due to deals, i had to get this new sim. Which is fine by me. 

I have asked the bot questions but i am still uncertain on what is happening and i thought i would come here before ringing sky. 

My two questions being ; 

Will the piggybank data be available to add to the new sim that is coming, or will i loose it all. 

Will I then have to cancel that old sim myself so I don't pay for both or will activating that sim and keeping that sim as the number be the only sim that I pay for.  

I hope those questions were clear enough, i had a lot of infomation thrown at me. Thank you for your help.  

[caesarome]

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@sharline wrote:

My two questions being ; 

Will the piggybank data be available to add to the new sim that is coming, or will i loose it all. 

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If this new sim is on the same account that you other sim in on the you will continue to have access to your piggybank data.

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@sharline wrote:

Will I then have to cancel that old sim myself so I don't pay for bot

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You will have to call Sky to cancel them and you can do this by calling them on 150. The new sim will have a new number.

[sharline]

Thank you so much. I appretiate the answer!

I have another question, once i get the new sim, do i transfer the number i have now & activate it first then put it in then ring to cancel the old one? I'm sorry for all the questions i just want to be clear on it and first time doing this on sky mobile 

[caesarome]

@sharline 

You can't transfer a number between two different Sky sims, so if you want to move the number to the new sim then there is a work around:

You could either use the sim you have or if you want to transfer the number you have to the new sim then you would need to use a Pac code to transfer your current sim number to a PAYG network and then use another pac code you get from them to transfer it back to your new Sky sim.

[sharline]

Thank you so much i appretiate your help !!