New sim not delivered

[Spikes+Pad]

I changed my plan online, and ordered a new sim, I've waited 2 weeks and still nothing delivered to my address.

Can I get Sky to deliver another one ?

im finding it impossible to get the Bot to understand this request!. 

[63johnw]

Hi @Spikes+Pad  you could try ordering another one online and if both arrive then only activate one. You do realise changing your plan and ordering a new sim will come with a new number ? The only alternative is to call sky to place the order.