New sim issues

[Portree506]

New sim/New mobile,keeping same number but I can't send a pac code from old mobile,not getting network on new mobile. Never had issue with sim b4. Help

[PandJ2020]

What network are you transferring from?

[Portree506]

From sky

[PandJ2020]

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@Portree506 wrote:

From sky

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You can't use a PAC code to move Sky to Sky.

[Portree506]

Ok so what do I do then? 

[caesarome]

@Portree506 

You can't use a Pac code to move a number from one Sky sim to another Sky sim so you have a few options.

You could call Sky to ask them to cancel this new sim you activated and then use the one you have in your new phone.

You could either use the sim you have or if you want to transfer the number you have to the new sim then you would need to use a Pac code to transfer your current sim number to a PAYG network and then use another pac code you get from them to transfer it back to your new Sky sim.

[PandJ2020]

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@Portree506 wrote:

Ok so what do I do then? 

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If you want to keep your phone number then the easiest way is to simply move the working SIM from old to new phone.  (And do not activate any new SIM)

[Portree506]

Hi I did this but no network available