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Discussion topic: New sim and phone number

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This message was authored by triggergt7 This message was authored by: triggergt7

New sim and phone number

Hello,

 

Just ordered a second sim for a family member and activated today. I got the phone number and setup whatsapp for them. Its showing somone elses photo and their old group chats which are clearly atached to the number. Who do I contact to get the phone number swapped to a new one.

 

The Virtual assistant is useless for this situation.

 

Thanks for your help in advanced. 

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This message was authored by 63johnw This message was authored by: 63johnw

Re: New sim and phone number

Posted by a Superuser, not a Sky employee. Find out more

Hi @triggergt7  call sky on 150. 

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I AM NOT A SKY EMPLOYEE

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