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Discussion topic: New plan
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This message was authored by: englishpedro
Message posted on 17 Dec 2025 03:48 PM
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New plan
Just activated my new plan sim, do I have to cancel the old one or does it just replace the old plan
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This message was authored by: SKY1992bf
Posted by a Superuser, not a Sky employee.
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Message posted on 17 Dec 2025 03:57 PM
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Re: New plan
@englishpedro If you received the new plan on a different sim with a different number then you you need to cancel old sim otherwise you will be paying for two sims but the question you need to ask yourself first is do you want to keep your existing number?
if you do want to keep the number don't cancel the old sim port the number to a non sky sim then back again to the new sky sim
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