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Discussion topic: New phone

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Avatar for Nicola159
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This message was authored by: Nicola159

Message posted on ‎01 May 2025 08:30 AM

New phone

Hi I have just paid off my I phone 13 pro max and would now like to get the I phone 16 pro max but it says there's too many devices on my account but I have paid off my previous phone so shouldn't it refresh 

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎01 May 2025 09:31 AM

Re: New phone

Posted by a Superuser, not a Sky employee. Find out more

@Nicola159 

You will need to call Sky on 150 for help with this and when you do remain on the line and say nothing when asked anything by the bot.

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