Discussion topic: New phone won’t update number change

This message was authored by: Rosscjh · ‎31 Dec 2022

Hello,

I have recently changed providers to SKY and updated my number to keep my previous number. I've had the text saying it's updated, however, my iPhone isn't updating its number in settings & texts are still going through from old number.

This message was authored by: caesarome · ‎31 Dec 2022

Apparently it can take a number of tries before it sticks so keep trying and perhaps try rebooting your phone as well if you haven't done this yet.

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This message was authored by: 63johnw · ‎31 Dec 2022

Hi @Rosscjh have you gone to settings, phone, my number and change it there, exit then restart your phone, may take a few attempts to save.

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Discussion topic: New phone won’t update number change

New phone won’t update number change

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