0
Discussion topic: New phone upgrade
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
This message was authored by: Nellydog
Message posted on 04 Nov 2025 08:52 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
New phone upgrade
Hello, so I've just paid off my existing phone, I have just ordered a new phone, will I keep my same number and airtime plan that I had before?
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
This message was authored by: 63johnw
Posted by a Superuser, not a Sky employee.
Find out more
Message posted on 04 Nov 2025 09:03 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: New phone upgrade
Hi @Nellydog yes unless you ordered a new one. Just put your old sim in the new phone. If you did order a new plan then that would have a new number, don't activate it when it arrives if you have ordered one.
———————————————————————————————
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page