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Discussion topic: New phone swap/upgrade not showing on sky mobile account

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OKC16
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This message was authored by OKC16 This message was authored by: OKC16

New phone swap/upgrade not showing on sky mobile account

‎08 Nov 2024 09:52 AM

I recently chose to upgrade my existing sky mobile phone through my sky account online, all recieved fine but new device and plan are not showing on my sky mobile account or future bills? Any suggestions appreciated.

Thanks 

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caesarome
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This message was authored by caesarome This message was authored by: caesarome

Re: New phone swap/upgrade not showing on sky mobile account

‎08 Nov 2024 10:01 AM

Posted by a Superuser, not a Sky employee. Find out more

@OKC16 

Have you received your new phone yet ?

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