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Discussion topic: New phone number

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This message was authored by: Tahneyah

New phone number

I would like to enquire about a new phone number

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This message was authored by: GD1

Re: New phone number

Posted by a Superuser, not a Sky employee. Find out more

@Tahneyah  You can order a new sim online or by calling Sky.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: Daniel0210

Re: New phone number

Posted by a Superuser, not a Sky employee. Find out more

@Tahneyah 

If you have had your current number for more than 12 months just order a new sim when logged into your account (don't accidentally order a replacement). It will come with a new (but almost certainly recycled) number. When its activated call Sky on 150 to cancel the old number.

Otherwise Sky won't change it unless you're receiving threats etc which have been reported to the police and you have a police reference number.

 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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