New phone gift

[SmashMike]

I upgraded my phone to the samsung ultra s25 and that included a watch8.  My phones been delivered but I've heard nothing about the watch? Do I have to claim somewhere or will it just turn up?

[PandJ2020 · Accepted solution]

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@SmashMike wrote:

Do I have to claim somewhere or will it just turn up?

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Depends on the offer.

Currently the item page says:

1. Purchase a Samsung Galaxy S25 Ultra between 5th December and 5th January and receive a Watch8 Classic worth £449 included with your order.​

2. The Watch8 Classic will appear in your order confirmation at no extra cost. It will not appear in your basket. ​

3. The Watch8 Classic will be dispatched within 30 days of receiving your new device.​

4. Maximum 1 gift per order. See below for terms and conditions. ​

What did yours say when you ordered it as you may have to claim it directly from Samsung.  (Or most likely clause 3 applies)