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Discussion topic: New order

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This message was authored by: Kayg93

New order

So reading these have got me paranoid! I created a new order this afternoon, signed the contracts, phone is on the app, parcel is at the local depot and in my products everything is there. So... has this all gone through? Or Is there still a chance of it being cancelled? Reading these I've seen that deliveries have been cancelled whilst on the way, and even had to return the phone once they'd set it all up! Is this common or can I chill? Thanks! 

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This message was authored by: caesarome

Re: New order

Posted by a Superuser, not a Sky employee. Find out more

@Kayg93 

Once you get an email or text from DPD with a one hour delivery slot you should be good to go.

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This message was authored by: Kayg93

Re: New order

I've received an email from dpd stating that it's being delivered in 3 hours! Can I relax now? I'll have a very disappointed teenager otherwise! 

This message was authored by: caesarome

Re: New order

Posted by a Superuser, not a Sky employee. Find out more

@Kayg93 

You should be able to relax now.

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