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Discussion topic: New number ?

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This message was authored by: Dawn671

New number ?

I have lost my sim card can you send me a new one out but with a new number 

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This message was authored by: GD1

Re: New number ?

Posted by a Superuser, not a Sky employee. Find out more

@Dawn671  Nothing will or can be sent on the back of a community post from an unlinked account.

 

To get a new number you need to order a new sim and cancel the old one.

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: caesarome

Re: New number ?

Posted by a Superuser, not a Sky employee. Find out more

No @Dawn671 we can not as we are customers here like you.

 

You can order yourself a new sim card here by selecting a data plan for it, it will have a new number:

 

https://www.sky.com/shop/mobile/plans

 

If you have been paying for this lost one for 12 months or more you will need to call Sky to cancel it, less than 12 months then the chances are you will be unable to cancel it.

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