New mobile

[Ju181]

Just received my upgrade new mobile but I can't transfer from my old phone

[caesarome]

@Ju181 

What phones are they ?

[Ju181]

Got a 14 and trying to transfer to 16 not having any joy, keeps saying data transfer cancelled 😡 

[caesarome]

@Ju181 

Is this what you are trying to do:

https://support.apple.com/en-gb/102659

You can also use your icloud backup if you have used this.

[Ju181]

Have managed to set up but only have the Apple apps not my own?

[caesarome]

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@Ju181 wrote:

not my own?

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All you should need to do is to install them from the app store on your new phone as usually when you sign into your new phone with your Apple ID they should be installed for you but if they are not then you will need to manually install them yourself.