0

Discussion topic: New mobile text issue

Reply
This message was authored by: Declan23_

New mobile text issue

I have just transferred to sky & mobile number has updated afterv2 days to my old supplier number, however my texts are coming from my new phone number
Reply

All Replies

This message was authored by: caesarome

Re: New mobile text issue

Posted by a Superuser, not a Sky employee. Find out more

@Declan23_ 

What phone do you have ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Avatar for Declan23_
Level 1 icon
Topic Author
This message was authored by: Declan23_

Re: New mobile text issue

Samsung s26 ultra

This message was authored by: caesarome

Re: New mobile text issue

Posted by a Superuser, not a Sky employee. Find out more

@Declan23_ 

Try resetting the network settings:

 

Open Settings on your phone.

Tap General management.

Select Reset.

Tap Reset mobile network settings.

Choose your SIM card if prompted.

Tap Reset settings and confirm with your PIN.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply