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Discussion topic: New mobile contract
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This message was authored by: Lizziegodwyn
Message posted on 17 Sep 2025 11:24 AM
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New mobile contract
I tried to purchase a new phone contract with you. But was unsuccessful with the credit check. I'm not sure why this happened. As I have never missed payments. I have no ccjs or bankruptcy. I am on the electrol roll. And I have a very hight credit score on clear score. I spoke with equifax credit agency and they informed me that you may be able to do a manual review for the contract. Is this something yu are able to do?
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This message was authored by: 63johnw
Posted by a Superuser, not a Sky employee.
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Message posted on 17 Sep 2025 11:26 AM
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Re: New mobile contract
Hi @Lizziegodwyn this isn't something I have ever seen Sky offer. Your credit score isn't the only factor they consider.
———————————————————————————————
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
This message was authored by: PandJ2020
Posted by a Superuser, not a Sky employee.
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Message posted on 17 Sep 2025 11:27 AM
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Re: New mobile contract
@Lizziegodwyn wrote:
Is this something yu are able to do?
You're not contacting Sky here - just other customers.
I'm not aware of Sky performing any 'manual reviews' - but go ahead and call them...
I am just another Sky customer and my views are my own even if you don't like the answers
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