Discussion topic: New iPhone 13 saying it’s connected to WiFi but isn’t working

This message was authored by: LukeFilsell · ‎10 Nov 2023

I have connected my new iPhone 13 to my WiFi but it hasn't got the signal at the top of the phone. My 5g data is also slow and is meaning I can barely use the phone. I have tried factory resetting the network settings and the phone but have had no luck

This message was authored by: caesarome · ‎10 Nov 2023

Have you made sure mobile data is turned off and have you also rebooted your broadband router ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: LukeFilsell · ‎10 Nov 2023

Thanks for the quick reply! Yes I have tried both and have had no luck.

This message was authored by: LukeFilsell · ‎12 Nov 2023

I have sorted the issue now

Discussion topic: New iPhone 13 saying it’s connected to WiFi but isn’t working

New iPhone 13 saying it’s connected to WiFi but isn’t working

All Replies

Re: New iPhone 13 saying it’s connected to WiFi but isn’t working

Re: New iPhone 13 saying it’s connected to WiFi but isn’t working

Re: New iPhone 13 saying it’s connected to WiFi but isn’t working

Was this discussion not helpful?

Search Sky Community

Start a new discussion